Contact Avis
Before you go
- Reservations
7am - 10pm, seven days a week - 0808 284 0014 (Freephone from a UK BT landline; calls from mobiles will be charged at your network's chosen rate.)
Calls from abroad: +441753 849 004 (international rates may vary) - Email reservation
(pre-rental enquiries only) - UK.Reservations@bcn.avis-europe.com
- Amend or cancel bookings
- 0808 284 0014
Calls from abroad: +441753 849 004 (international rates may vary) - Avis Preferred
- 0808 284 0163
Calls from abroad: +441753 849006 (international rates may vary) - Email Avis Preferred
- Avis Preferred members only:
avispreferred-reservations@avis.co.uk - Avis Preferred Updates
- If you would like to update your Avis Preferred profile, please email :
- database.northern@bsc.avis-europe.com
- Avis Prestige
- 0207 591 0444
- Business rentals
- 0808 284 5000
(Corporates and small and medium businesses)
0808 284 7000
(Travel management companies)
Request a call back - Email business rentals
- avisbusiness@avis.co.uk
(Corporates and small and medium businesses)
accountservices@avis.co.uk
(Travel management companies) - Avis Flex (long-term rentals)
- 0808 284 0082 (Personal)
Calls from abroad: +441753 849011
0808 284 7733 (Business)
During your journey
Queries during the rental period should be referred to the hire station where you picked up your vehicle.
- 24-hour breakdown assistance
- 0800 200 888
Calls from abroad or mobile phones:
+44 121 275 3452 -
-
After your journey
- Customer Services
7am - 5pm, Monday to Friday - 0808 284 6666 (Freephone from a UK BT landline; calls from mobiles will be charged at your network's chosen rate.)
Calls from abroad: +44203 368 6982
(international rates may vary) - Email customer services
(post-rental queries only) - customer.service@avis.co.uk
- Request rental invoice
- Retrieve a copy of your rental invoice online.
- Business rentals
7am - 5pm, Monday to Friday - 0844 544 6622
(Corporates, small and medium businesses, and travel management companies)
- Email business rentals
- corporate@avis.co.uk
(General queries)
claims@avis.co.uk
(Claims queries)
- Personal Accident Insurance (PAI) Claims
- 0345 602 9429
- Avis Preferred Updates
- If you would like to update your Avis Preferred profile, please email:
- database.northern@bsc.avis-europe.com
- Damage queries
- uk.damagequery@abg.com
Other enquiries
- Careers
- career-feedback@avis.co.uk
- Consumer press enquiries
- avispressoffice@webershandwick.com
Get in touch by post
- Avis Budget House
Park Road
Bracknell
Berkshire
RG12 2EW
United Kingdom